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FAQ
A few things you might be wondering...
From minimum order quantities and fragrances to branding and delivery, we've answered some of our most frequently asked questions below.
Can't find what you're looking for? Please don't hesitate to get in touch.
We're always happy to help!
Frequently asked questions
General
Absolutely! That's exactly what we specialise in. All our private label candles can be personalised with your business branding, including your logo, colours and other design elements. Whether you're looking for a simple branded label or fully bespoke printed packaging, we can help create something that feels completely your own.
Of course! We have a carefully selected collection of fragrances for you to choose from, ranging from fresh florals and fruity scents to warm, woody fragrances.If you have a particular fragrance in mind that isn't currently in our collection, please get in touch and we'll be happy to explore the options.
Absolutely! We understand how important it is to experience a fragrance and see the quality of a product before placing an order. Our 30cl sample candles are available for £10.95, plus £3.99 postage. Each sample order also includes a complimentary fragrance sample card pack, allowing you to explore our collection of scents.
We offer three packaging options, depending on the candle size:
Branded Candle Only — A candle finished with your personalised branded label.Candle & Labelled Presentation Box — Your branded candle presented in a plain or textured presentation box, finished with a personalised label.Candle & Fully Bespoke Printed Box — Completely customised packaging designed around your brand, available on selected candle sizes.
Our labelled presentation boxes are available in black or white, with plain and textured finishes.
Lead times vary depending on your chosen products, packaging and order quantity.
As a general guide:9cl Mini Candles: Approximately 1–2 weeks20cl and 30cl Candles: Approximately 2–3 weeksFully Bespoke Printed Packaging: Approximately 4 weeks
We'll confirm an estimated lead time before your order is placed. If you're working towards a particular date, please let us know when enquiring and we'll do our best to accommodate it.
Simply browse our private label candle collection and get in touch using the enquiry form on our website. Let us know which products you're interested in, your estimated quantities and any branding or packaging requirements. We'll then discuss your ideas, confirm the details and provide a quotation before moving forward.
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